We ship to all provinces in Canada via
Canada Post Registered Air Mail. NO Brokerage Fees!
All orders are shipped directly from our store in Niagara Falls.

HealthFoodCanada.com prides itself on customer service. The online store is open 24 hours a day 7 days a week.  All orders are processed and shipped within 2 business days if shipped to your shipping address.

Orders are processed around the clock and emails are answered within 24 hours Monday through Friday 9am-6:30pm and Saturday 9am-1pm EST excluding Sundays and Holidays. 

As much as we wished that Canada Post worked 365 Days a year; they do not. Orders placed after 9 AM on Saturday will be shipped the following Tuesday. Any orders placed after 10 AM the day before a holiday can be expected to ship in the next 2 business day(s).

If there is ever an issue that prevents us from shipping your order within 48 hours, you will be contacted by a customer service representative by email ahead of time to resolve the issue in a timely manner so that your package can be mailed as soon as possible.

We are not responsible and can not be held liable for any orders that are shown as delivered by Canada Post but are not received by you.  Furthermore, we can not be held liable for any damages or lost items due to shipping.

All shipments will be issued a tracking number for your convenience and if you create an account with us, you will be notified as soon as your package is shipped, and the you can trace your package at www.CanadaPost.ca with your issuedtracking number. Tracking numbers are visible at CanadaPost.ca 24 hours after the order has been shipped.

Items lost in transit:

Once an item is shipped and a tracking number is provided, HealthFoodCanada.com shall not be responsible for receipt of your package.  We cannot be responsible for lost or damaged packages that have not been insured by the purchaser.  The additional purchase of shipping insurance is recommended and is available in the product listings or  your shopping cart for an additional $2.00 on all orders.

Shipping Charges:

Shipping Destination Shipping fee (CAD) Details
Ontario $10.00 Please allow 3-5 business days for delivery
Canada (Out Of Ontario) $20.00 Please allow 5-7 business days for delivery
South Korea $75.00 Please allow 4-5 business days for delivery
USA $30.00 Please allow 5-7 business days for delivery

Returns:

All sales are final. We do not accept returns unless there is an error with the order.